Adding actual beneficiaries

Our payment service activities are regulated by Act on Detecting and Preventing Money Laundering and Terrorist Financing. By law, we need to know who actually benefits from payments made through our service. We cannot transfer payments to a company whose actual beneficiaries are unknown to us. The actual beneficiary is always a natural person.

This article provides instructions for filling in this information in the Merchant panel. 

Instructions for adding beneficial owners

  1. Log in to the Merchant panel and select Merchant account from the menu on the left.
  2. Click on the Owners and beneficial owners tab and click Edit. Screenshot 2024-01-15 at 12.42.56.png
  3. Click either Company or Person before filling in the information. Please note that the actual beneficiary is always a natural person.
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  4. Add the details of all the beneficial owners of your company. If necessary, you can find additional instructions on who the actual beneficiaries are in our Help Center.

    • Fill in the requested information about the person.

    • Select the person's role/ownership and the basis for it.

    • Select whether they have authorization to sign on behalf of the company.

    • Select whether the actual beneficiary is a politically exposed person.

    • Click Save.

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    • If the actual beneficiaries of your company include a company/companies that directly or indirectly own more than 25% of the company's or community's shares, add the requested information about them as well and save the information. 

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