Using Sales Rescue, customers who didn’t complete their order are automatically sent an email giving them another opportunity to complete the order.
How does Sales Rescue work?
- When your customer is directed from your shopping cart to the payment method’s service, the details of the order are saved in our system even if the customer doesn't complete their order.
- Sales Rescue uses the information stored in our system to send an email to the customer with a link to the incomplete order.
- The link directs the customer directly to our payment selection page where they can check the contents of the order and pay with their preferred payment method.
- When the payment has been made, your shop gets a notification of a rescued payment. The original order is marked as paid in the same manner as all other successful payments. Your shop also gets a separate email about this order.
The service is included in the normal monthly fee and you only pay for successfully rescued sales. For a successfully rescued sale, we charge the normal transaction fee plus 2% commission.
For more information about this feature, click here.
For FAQ, click here.