What should I do if multiple users share a single account?

For security purposes, this is not recommended. When each user has their own account it significantly enhances security and allows each user to be assigned different levels of rights/roles. See instructions on creating users.   

However if this is not possible, all users must enable multi-factor authentication using the same QR code. For the same account, you can enable Two-Factor Authentication (2FA) on multiple devices by using the same QR code.

Instructions for enabling Two-Factor Authentication

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