Logging in to the Merchant panel will always require Two-Factor Authentication (2FA) with a separate authenticator. While we recommend the use of an authenticator app (2FA) via a mobile device, it is also possible with a computer using Windows, see these instructions.
Articles in this section
- Why has Paytrail implemented Two-Factor Authentication (2FA) for logging into the Merchant panel?
- How do I enable the Two-Factor Authentication (2FA)?
- The 2FA code page says "Invalid session". What do I do?
- What apps can be used for Two-Factor Authentication (2FA)?
- I don't have a Microsoft account, how can I activate Microsoft Authenticator?
- I don't have a Google account, how can I activate Google Authenticator?
- Can I use another authentication method?
- What should I do if multiple users share a single account?
- Is Two-Factor Authentication (2FA) required to log in to the Merchant panel?
- How do I reset Two-Factor Authentication (2FA)?