A user with the "Manage users" role can reset other users' Two-Factor Authentication (2FA) in the Merchant panel as follows:
- In the Merchant Panel, select "Users" from the menu on the left.
- Find the desired user and click the "Edit" button.
- Scroll down to "Two-factor authentication" and click "Reset 2FA."
The person with the "Manage users" role is not available, what do we do?
Contact our customer service team via email or by phone +358 20 718 1820 (Mon.-Fri. 8-22, weekends 10-18).