This article highlights some of the important points of Paytrail’s payment service agreement.
You can find the full terms in the general terms of Paytrail’s payment service (PDF).
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Wide selection of payment methods
You can offer your customers a range of payment options through Paytrail — including online banking, card payments, mobile payments (like MobilePay and Apple Pay), and Buy now, Pay later options — all under one agreement. - Your responsibilities as a merchant
- Following Paytrail’s terms and payment method rules
- Handling refunds and customer complaints
- Keeping information in Merchant panel updated
- Ensuring that the applicable terms and conditions for your online business are available on your website or app, and that your business follows the laws that apply in Finland.
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Easy management in the Merchant panel
You can update your service settings and contact details anytime through the Merchant panel. You can also track payouts and view settlement reports whenever you need. -
Transparent pricing and advance notice of changes
Service fees are based on the agreed price list. You’ll always be informed in advance, typically 30 days, of any changes to pricing or terms. -
Flexible agreement — valid until further notice
The agreement is ongoing with no fixed term. You can terminate it at any time by sending written notice.