Walley instructions for your online customer

The new name of Collector Bank's invoice and installment solution is Walley. As before, the payment method provider is Collector Bank. Here are instructions for your online store customer regarding the Walley invoice / installment.

Walley Invoice / Installment Service Description

Walley (creditor by Collector Bank) offers the option to pay for your purchases from the online store by invoice or installment. When you choose the Walley Invoice / Installment payment method in connection with a purchase transaction, you can apply for a credit corresponding to the purchase amount up to a maximum of 5,000€ without a lower limit. You will be notified of the credit decision after you have confirmed the purchase on the merchant’s website.

Once Walley / Collector Bank has approved your credit application, you will not have to pay anything for the purchase amount during the same month. Walley will always send an invoice via email on the  following banking day the order was placed and the invoice has an interest free 45-day payment period. An invoice fee of 3,80€ is added to the invoice, but no credit interest is charged for the period between the purchase date and the invoice due date.

After receiving the invoice, you can choose whether to pay the total amount of the invoice at once or in installments up to 36 months (however, at least 10,00€ per month) by concluding a binding credit account agreement with Collector Bank. In order to pay the invoice in installments, you must pay the minimum amount stated in the invoice or a higher proportion of the total amount and electronically sign the credit agreement on the My Walley portal (not available in English) by the due date of the invoice. If you need help, please contact Walley Customer Service.

The credit agreement as well as the general terms and conditions and the standard European Consumer Credit Information (SECCI) are available on the My Walley portal (not available in English).

If you enter into a binding credit account agreement and pay in installments, the installment invoices will be sent to you on a monthly basis and the due date will always be the last day of the month. An account management fee of 3,80€ per month and a monthly interest rate of 1.6% are added to each invoice, which corresponds to a nominal annual interest rate of 19.20%. For both invoices and installments, late and unpaid invoices will be charged a 5,00€ reminder fee for each payment reminder, plus a monthly interest rate of 1.6% for the delayed period.

You can cancel the credit agreement within 14 days of concluding the credit agreement. Notification of the cancellation of the credit account agreement must be made by email to hello@walley.fi or by phone to 09 3158 9947. When exercising the right of cancellation, you must repay the full amount of credit within 30 days and the credit interest accrued up to the repayment date.

All persons over the age of 18 who permanently reside in Finland can apply for a loan using the Walley Invoice / Installment payment method. Collector Bank checks the credit information of the loan applicant before granting the loan.

The lender is Collector Bank AB (Swedish business ID 556597-0513 and address Box 11914, 404 39 Gothenburg, Sweden). You can find a general service description for paying with Walley's invoice here.

Credit example, Installment: 1,000€ credit amount and 36 months credit period

The interest rate on the overdraft facility is 19.2% expressed as a nominal annual interest rate and the monthly fee is 3,80€ per month. If the granted credit limit is 1,000€ and the credit is repaid within 36 months, the applicable promotional terms are the actual annual interest rate of 30.7%, the total cost of the credit 433,00€, the total amount to be paid 1,433€ and the number of installments 36. Late payments will be subject to statutory reminder fees and collection costs, as well as interest for the period of delay.

Terms and conditions

General invoice and account credit terms can be found at the following link:


Standard European consumer credit information can be found at the following link:



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