If you would like to terminate your payment service agreement, please contact our customer service via e-mail: support@paytrail.com or by phone: +358 20 718 1820 (agreement related changes are made on weekdays between 8-17). Please note that the agreement can only be terminated by the administrator for your Paytrail merchant account or the company's authorized signatory.
Articles in this section
- How will the VAT rate increase effective from 01.09.2024, affect Paytrail’s payment service?
- Why are you asking for the actual beneficiaries of my business?
- How long is the agreement valid?
- How quickly is money settled to me?
- How can I change my settlement cycle and/or settlement delay?
- How to make changes to user management if the user with the User Management role changes?
- Questions about invoicing
- How can I terminate my payment service agreement?
- The customer says they have paid for the order, but I can’t find it or the order appears unpaid?
- What does "politically exposed person as defined in the Money Laundering Act involved in the company's operations" mean?