How to set up Paytrail’s payment service as a marketplace seller as a EEA business

This article contains instructions that the admin of the marketplace can send to their new sub-merchant to ensure a smooth setup of Paytrail’s payment service.

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Title: Instructions for setting up Paytrail’s payment service

To join our marketplace, you will need access to Paytrail’s payment service. The payment service sign up has been initiated on your behalf. Please complete the setup by following these instructions:

  1. You will receive login credentials for Paytrail’s Merchant panel via email.
  2. Log in to Paytrail’s Merchant panel and fill in any missing information under the “Merchant Account” section. See instructions.
    • Declaring actual beneficiaries:
    • For all actual beneficiaries, you must provide their name, personal identification number, and address information. Note: Choose the next step based on your sub-merchant’s business type. Learn more about the beneficiaries of different business types
      For limited companies, the actual beneficiaries are primarily shareholders owning more than 25%, and secondarily, the CEO or board members.
  3. Fill out the agreement. See terms and conditions.  
    • Once filled out, print it and have the authorized signatory for the business sign it.
    • Scan or take a photo of the signed agreement and email it and a copy of the authorized signatory's passport to customer service: support@paytrail.com.
  4. Paytrail may request additional information, if necessary.
  5. Paytrail’s customer service will send you an email with instructions when the payment service is ready to use.
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