Merchants / New Paytrail
Ordering and setup
- New Paytrail: How do I get access to the service?
- New Paytrail: How do I know if Paytrail is compatible with the e-commerce platform I use?
- New Paytrail: How can we test the payment system?
- New Paytrail: Which pricing package should I choose?
- New Paytrail: Can I change the pricing package I'm using?
- New Paytrail: What should I do after ordering the service? - Filling in information in the Merchant panel
Payment methods
New Merchant panel
- Retrieve Merchant ID and Secret key from Merchant panel
- Logging in to the new Merchant panel
- Changing your password
- Two-step authentication for Merchant panel login
- New Merchant panel user management
- New Paytrail: Payment search
FAQ
- New Paytrail: Why are you asking for the actual beneficiaries of my business?
- New Paytrail: How long is the contract valid?
- New Paytrail: How quickly is the money settled to me?
- New Paytrail: How can I change my settlement cycle and/or settlement delay?
- New Paytrail: How can I cancel my payment service agreement?
- New Paytrail: What does "Is there a politically exposed person as defined in the Money Laundering Act involved in the company's operations?" mean?
Tips & instructions
- New Paytrail: Updating payment service settings in the Shopify platform
- New Paytrail: Updating the WooCommerce integration
- New Paytrail: Updating Magento 2 / Adobe Commerce integration
- Revised requirements for merchants that use recurring charges on a stored card
- Identifying card fraud
- Card payment disputes
Instructions for setting up new Paytrail in the Shopify platform
- New Paytrail: Setting up Paytrail in the Shopify platform
- New Paytrail: Payment page bypass in Shopify
- New Paytrail: Edit text in Shopify's checkout
- New Paytrail: Making refunds in the Shopify platform
- New Paytrail: Key changes in the Shopify integration
- New Paytrail: Assign a reference number in the Shopify platform
Features and additional services
Merchants
Switching to the new Paytrail
Payment Methods
Service Description
FAQ
- How much does Paytrail's service cost?
- I only want Finnish online bank payments from Paytrail, is that possible?
- Does my business need to be registered in Finland to use Paytrail's service?
- Can I test Paytrail's service before signing a contract?
- Do I have to sign a fixed term contract to use Paytrail's service?
- What's the most popular payment method in Finland?