Common questions
- How to get a receipt for your online purchase
- I paid but haven't received my order, what should I do?
- Why did I receive a refund email from Paytrail?
- What is Paytrail payment service?
- What is Paytrail on my bank or card statement?
- How to cancel an order paid via Paytrail
How Paytrail payments work
- Why did I receive payment confirmations from both Klarna and Paytrail?
- What is PSD2 and what does it mean for payers?
- How do online bank payments work when paying to a business that uses Paytrail?
- Payments
- Examples of Paytrail payment confirmation emails
- Payment security