Common questions
- How to get a receipt for your online purchase
- What is Paytrail payment service?
- What is Paytrail on my bank or card statement?
- I paid but haven't received my order, what should I do?
- Why haven’t I received my invoice or how can I find lost invoice details?
- How to recognize genuine Paytrail messages and avoid scam emails
How Paytrail payments work
- Why your payment did not reach the online business
- Why did I receive payment confirmations from both Klarna and Paytrail?
- What is PSD2 and what does it mean for payers?
- How online bank payments work through Paytrail
- About Paytrail payments
- Examples of Paytrail payment confirmation emails