Examples of Paytrail payment confirmation emails

Learn what Paytrail payment confirmation emails look like and what information they contain. The email includes a unique reference number that helps identify your payment and is sent in Finnish, English, and Swedish. The actual receipt or order confirmation always comes from the online store

A payment confirmation email is only sent if the online store provided your email address with the payment details sent to Paytrail.

Example: online banking payment

Subject: Payment confirmation - Oy Demo Ab 

Please do not reply to this automated email, replies will not be read.

Hi!

You have made an online bank payment via Paytrail's payment service.

Payee: Oy Demo Ab
Amount:
Reference number:
Intermediary payment service provider: Paytrail Oyj

This message is a confirmation of your payment. The order confirmation/receipt will be provided by the payee Oy Demo Ab. Please contact the payee should you have any questions about your order.

Best regards,
Paytrail customer service team

Example: card or mobile payment

Subject: Payment confirmation - Oy Demo Ab

Please do not reply to this automated email, replies will not be read. 

Hi!

You have made a card or mobile payment via Paytrail's payment service. 

Payee: Oy Demo Ab 
Amount:
Reference number:
Intermediary payment service provider: Paytrail Oyj

This message is a confirmation of your payment. The order confirmation/receipt will be provided by the payee Oy Demo Ab. Please contact the payee should you have any questions about your order.

Best regards,
Paytrail customer service team

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