Here's how to transfer funds to your merchant account:
If you would like to transfer additional funds to your merchant account, to for example to make a refund, you can do so using the Transfer funds option in the Merchant panel.
1. Log in to the Merchant panel.
2. From the menu of the left side of the home page, click on Transfer funds.
3. Enter the amount you want to transfer from your bank account to your merchant account and click Pay. The transfer of funds is handled as an online bank payment, and the payment is transferred to the balance of your merchant account in real time.
If the refund has not been made before the next settlement, the money transferred to the merchant account will be credited to you with the settlement.
NOTE! If you are a customer of Danske Bank and want to transfer funds from a company account, please make sure that the login to personal has not been selected as the default transaction role. If necessary, you can change the transaction role from the top menu of your online bank. By deactivating the default option for personal login, you can choose whether to do business as an individual or as a company when transferring funds. By choosing the company side, you can successfully transfer funds from the company account.