Sending a receipt from an online store without a POS system

Most e-commerce platforms offer a built-in feature for sending digital receipts. When you accept payments with the Omnichannel standalone payment terminal without a POS system, the receipt can still be delivered through your online store. This ensures that your customer can receive a receipt for their purchase.

Step by step: How to send a receipt for an in-person purchase

1. Go to your e-commerce platform’s admin panel.
2. Create a new order.
3. Add the products and the customer’s email address to the order. No other details are required.
4. On your Omnichannel payment terminal, accept the payment as a regular card, contactless, or mobile payment.
5. Go back to your admin panel and mark the payment as paid or completed, and send the receipt to customer.

Below are a couple of examples of this flow from common e-commerce platforms.