The PayPal payment method is technically integrated into Paytrail’s system. To use the PayPal payment method, your company must have a PayPal business account. If your company does not have a PayPal business account, you can create one on PayPal’s website. At the end of this article, you will also find instructions on how to create a PayPal business account.

Creating a PayPal business account is free. PayPal charges for successful transactions according to its price list. Paytrail charges a processing fee for PayPal payments in accordance with Paytrail's price list.

Connecting a PayPal business account to Paytrail’s system:

  1. Once the PayPal business account is created, log in to the Merchant panel and click “Payment methods” -> “Connect PayPal account”. Screenshot 2023-12-14 at 12.32.15.png
  2. In the window that opens, enter the email address associated with your company’s PayPal business account in the email field.
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  3. The Merchant panel directs you to log in to PayPal’s website, where the connection of the PayPal account to Paytrail’s system must be confirmed.
  4. Once the PayPal account is connected to Paytrail’s service, toggle the status to active. Screenshot 2023-12-15 at 9.11.37.png

Creating a PayPal business account

  1. Create your PayPal business account on PayPal's website.
  2. Add log in details.
  3. Complete the requested information related to your company and your business (e.g. business model, address information, online store information and actual beneficiaries).
  4. Confirm your phone number either by text message or by phone.
  5. After creating the account, activating it may require providing additional information to PayPal (e.g. account number).

Notes regarding PayPal

  • PayPal payments do not appear on Paytrail's settlement reports, because Paytrail does not pay out PayPal payments.
  • It is not possible to refund PayPal payments from the Merchant panel or through the interface. Instead refunds must be made from the PayPal control panel.

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