Offering a wide range of payment methods can help improve the payment experience for your customers and increase successful payments.
In the Merchant panel, you can check which payment methods are active. If there are payment methods you would like to offer that are not currently active, you can activate them or request activation.
Step by step: Check your payment methods
- Sign in to the Merchant panel.
- From the left-hand menu, select Payment methods.
- Scroll to view all available payment methods.
The page shows all payment methods available for your account and their current status.
Payment method statuses
Each payment method has a status that shows whether it is available, can be activated immediately, or requires additional actions.
- On – The payment method is available on your payment page.
- Activate – You can activate the payment method immediately.
- Send application – Activation requires approval from Paytrail and is usually processed within a few business days.
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Not available – The payment method cannot currently be activated. Some payment methods require additional setup before they become available. For example:
- MobilePay requires card payments to be active.
- American Express requires authorized signer information in the Merchant account settings.