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  1. Paytrail support
  2. Merchants
  3. FAQ

FAQ

  • Why are you asking for the actual beneficiaries of my business?
  • How long is the contract valid?
  • How quickly is money settled to me?
  • How can I change my settlement cycle and/or settlement delay?
  • Questions about invoicing
  • How can I cancel my payment service agreement?
  • What does "politically exposed person as defined in the Money Laundering Act involved in the company's operations" mean?
  • Why are you asking about the beneficial owners of my company?
  • My online store's sales are seasonal, should the service be closed during off season?
  • How should discounts or gift cards be handled in your online store when using Paytrail's payment service?
  • Do you have any ready to use material that I can post social media about having payment methods via Paytrail?

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