Shop-in-Shop admin role and payment responsibilities

Acting as a Shop-in-Shop admin means operating the main platform that connects multiple businesses or recipients under one shared payment flow. The admin defines, creates, and manages sub-merchant accounts, defines payment splits and commission structures, and operates through an aggregator account. Using the Partner portal and Merchant panel, the admin manages the Shop-in-Shop setup within Paytrail’s system.

Your responsibilities as a Shop-in-Shop admin

The admin is the platform owner or primary operator responsible for the overall Shop-in-Shop setup.

As an admin, you:

  • Define, create, and manage sub-merchant accounts for connected businesses or recipients
  • Define how payments are split between parties
  • Set commission structures when applicable
  • Create payments through the aggregator account integration
  • Monitor and manage transactions created through the aggregator account
  • Communicate platform-level processes and requirements to sub-merchants

Aggregator account

The admin operates through an aggregator account, which is used to create Shop-in-Shop payments through API integration. Sub-merchant accounts do not create payments through the API.

In the Shop-in-Shop setup:

  • Payments are not settled to the aggregator account
  • Paytrail automatically routes funds to sub-merchants according to the defined payment split
  • If you charge a commission, it is routed to a dedicated sub-merchant account created for that purpose

Learn more about Shop-in-Shop account types and the payment flow.

Tools used by the admin

Partner portal

The Partner portal is used to create sub-merchant accounts, including a commission account if needed, and to view existing merchants within the Shop-in-Shop service.

Merchant panel

The Merchant panel is used for tracking and managing payments. Each merchant account has its own Merchant panel account and login credentials.

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