How to use the Partner Portal in Shop-in-Shop

In the Partner Portal, you can add new merchants, view connected sub-merchants, grant access to other users, and manage login settings in one centralized environment. As a Shop-in-Shop admin, you can monitor merchant details and agreement status in the same view, helping you keep your Shop-in-Shop service organized and running smoothly.

Add a new sub-merchant

From the left-hand menu, select Add new merchant.

In this section, you can add a new sub-merchant to your Shop-in-Shop service. Adding a new merchant starts the onboarding process. The sub-merchant must complete the sign up before the service can be activated.

View detailed instructions for adding a new sub-merchant.

View connected sub-merchants

From the left-hand menu, select Merchants.

In this section you can see all sub-merchants connected to your Shop-in-Shop service, along with their current status, company name, marketing name, Merchant ID, and agreement status.

Manage users and grant access

From the left-hand menu, select Users.

In this section, you can grant access to the Partner Portal for other people if needed. Add users to your Shop-in-Shop admin account so they can sign in and manage sub-merchants according to your internal responsibilities.

Only grant access to authorized users within your organization.

Manage your user account

Your user account is displayed in the upper right corner next to the SiS account name. It shows your email address.

Select your email address to open the user menu. From there, you can:

  • Select My account to change your password
  • Change the language (FI, EN, SE)
  • Log out

Switch between Shop-in-Shop services

If you manage more than one Shop-in-Shop service, you can switch between them using the dropdown in the upper right corner. The Partner Portal updates automatically to show the selected service.

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