Account access & security
Need help managing your merchant account? Find step-by-step guidance on logging in, updating your password, setting up two-factor authentication (2FA), and adjusting other account settings — all in one place.
- Log in to the Merchant panel: Enable Two-Factor Authentication (2FA)
- Log in to the Merchant panel once 2FA is enabled
- Two-Factor Authentication (2FA) on computer using Windows
- Reset forgotten password
- Reset two-factor authentication (2FA)
- Changed email address or administrator
- FAQ: Two-Factor Authentication (2FA)
- Creating a new password
- The Merchant panel log in is locked, what do I do?
- I received a verification code by email, why doesn't it work?
- Retrieve Merchant ID and Secret key