Account access & security
Need help managing your merchant account? Find step-by-step guidance on logging in, updating your password, setting up two-factor authentication (2FA), and adjusting other account settings — all in one place.
- How to log in to the Merchant panel for the first time
- Using authenticator apps for 2FA in the Merchant panel
- How to log in to the Merchant panel with 2FA enabled
- How to find Merchant ID and Secret key
- Two-factor authentication (2FA) on Mac
- Two-factor authentication (2FA) on a Windows computer
- FAQ: Two-Factor Authentication (2FA)
- Reset forgotten password
- Reset two-factor authentication (2FA)
- Restore access when your email or administrator has changed
- The Merchant panel login is locked, what should I do?
- I received a verification code by email, why doesn't it work?
- Password reset for all merchants (26.07.2024)