Klarna uses the company contact person and customer service email address provided in the Paytrail Merchant Panel to communicate with your company and help customers contact you when needed. Keeping this information up to date helps ensure Klarna-related communications reach the right people.
Step-by-step: Update Klarna contact information in the Merchant Panel
- Sign in to the Merchant Panel.
- From the left-hand menu, select Payment methods.
- Scroll to Klarna.
- Update the Company contact person or Customer service email as needed.
- Save your changes.