We pay out settlements to your company’s bank account either daily (M package) or weekly (S package), depending on your selected pricing package. This is called the settlement cycle.
The settlement delay is how many days it takes for the settlement to go from Paytrail's customer reserve account to your company's bank account.
With daily settlements, the settlement delay is typically 3 banking days.
Check your settlement cycle and payout delay
Follow these steps to view your current settlement information:
1. Log in to the Merchant panel
2. From the left-hand menu, select to Settings
3. Open the Settlement settings section
4. There you’ll see your current settlement cycle and payout delay
Settlement cycle options
Depending on your service package, it is possible to choose the settlement cycle from these options:
| Settlement frequency | When settlement is created |
| Weekdays | Monday, Tuesday, Wednesday, Thursday and Friday |
| Three times a week | Monday, Wednesday and Friday |
| Twice a week | Monday and Thursday |
| Weekly | Monday |
| Monthly | the 1st of the following month |
| Twice a month | the 1st and 15th of the month |
If you’d like to make changes to your settlement cycle or delay, please contact our customer service team.