Settlement reports include payout amounts, transaction activity and optional itemized details used for accounting and reconciliation. You can view sample report formats on our website: View example settlement reports.
Customer information, product fields and VAT rates shown on settlement reports originate from your e-commerce platform. Refund VAT is not shown on the settlement report, because product lines are not refunded in Paytrail’s system. The refund amount is reported as a separate value, and no VAT value is defined for it.
Where to find your settlement reports
Your latest settlement reports appear on the front page of the Merchant panel in a list. Clicking the settlement number downloads a PDF version of that report. By default, the PDF file does not include itemized transaction details. You can enable these details in your settlement settings by following the instructions in the section below.
You can also view all available reports from the left-hand menu by selecting Settlement reports. This view lets you download reports in PDF, XLSX or CSV format and retrieve reports for a selected date range.
See detailed instructions for viewing and downloading settlement reports
Enable itemized transaction details
You can add itemized information to future settlement reports. In the Merchant panel, open Settlement settings and turn on Transaction specific listing. Itemized data will appear in reports generated after the setting is enabled.